Unless it is "final sale" product, we will refund most new and unopened items within 30 days of delivery. Please note that a 25% restocking fee will be deducted from the purchase price of the returned item. Unless it was our error (wrong product shipped, etc.), shipping for the return is the full responsibility of the buyer.
You should expect to receive your refund within 2-4 weeks of giving your package to the return shipper. This time period includes the transit time for us to receive your return from the shipper (5-10 business days), the time it takes us to process your return once we receive it (3 business days), and the time it takes your bank to process our refund request (5-10 business days).
If you need to return an item, please Contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.